Tuesday, November 18, 2008

What To Do If Your Car Insurance Claim Is Rejected

rejected stampRecently we covered how motorists can best deal with the situation of making a car insurance claim. But what if your insurer rejects the claim, what should you do then?

It is not uncommon for insurance companies to either reject a motor insurance claim or reduce the payments they make.

There are several factors that can trigger such as event:
  • Your insurer may come to the conclusion that you were largely (or even entirely) at fault if your claim is related to a theft from the vehicle or of the vehicle itself
  • Your car insurance policy may contain a clause witch invalidates the claim
  • It is decided the claim should be settled under another policy such as your home contents insurance (particularly in the case of theft from the vehicle)
  • You provided information that was untruthful or inaccurate
  • You are unable to provide receipts to backup claims of theft of items from your vehicle
  • The book price of the car is considerably less than the money you've invested in restoration or enhancements
With any insurance policy your insurer will expect you to disclose any information that could be of importance to them. You are obliged to do this even if the details are not requested; this is known as “utmost good faith”.


Insurance companies often use this extremely wooly approach to sharing information to justify rejecting or downscaling claims. Should this situation arise with your car insurance claim there are some important points to remember:
  • The small print of your policy carries a lot of weight; study it thoroughly before, during and after your claim (and ideally before taking out a policy in the first place)
  • Keeping accurate records of conversations and correspondence along with receipts can make a huge difference in backing up your claim as well as the eventual success of your claim
  • The payout figure announced by your insurance company is not set in stone. Rather than just accept the amount on offer you are perfectly entitled to question the payout and put forward you case for why it should be increased
If after all that you still disagree with your insurers decision to reject your claim or the payout level awarded your next step should be to contact the Financial Ombudsman Service.


The FOS acts as an independent arbitrator to resolve conflicts between insurance companies and customers, they deal with thousands of complaints every year.

The first step in complaining to the FOS is to confirm your car insurance claim has been dealt with in full by your insurance company. You can raise your complaint with the FOS once your insurer has provided a letter or final response to your complaint or has failed to do so within eight weeks.

If you need the assistance of the Finance Ombudsman Service to help with your car insurance claim visit their website http://www.financial-ombudsman.org.uk/

Delays in resolving a car insurance claim can lead to massive disruption in people’s lives. Hopefully this post will help make your next claim run more smoothly. We all need help from time-to-time so please don’t be discouraged from contacting the FOS for support with your claim.

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Friday, November 14, 2008

How To Make A Car Insurance Claim

car on fireIt’s all very well knowing how to get cheaper car insurance and how to find the right policy but what if the time comes when you actually need to use your motor insurance. Would you be confident in knowing what steps to take when making a car insurance claim?

Every year, insurance companies process thousands of car insurance claims and pay out millions of pounds to people whose cars have been the victim of theft or damage. Even more is paid out to motorists involved in accidents on the roads.

Whether its personal injury or the theft or damage of a vehicle the process of claiming on your motor insurance policy can be a stressful one. To make things easier here is our guide to making a car insurance claim.
  • The first step is to contact your insurance provider as soon as possible after the event. Most insurers have a 24hr number you can call so use that to reach the right person more quickly.
  • If your claim is crime related such as theft, damage or vandalism immediately report the crime to the police and take note of your incident number. Should a police investigation result in any prosecutions your insurer will need to know the incident number.
  • Write down all the details concerning the incident and refer to these notes when making your written claim.
  • Be sure that your version of events is accurate and consistent. Changing your story further down the line could arouse suspicions that jeopardise your claim.
  • Get all the help and information you need from your car insurance company to support your claim. Don’t be afraid to ask your insurer questions as its essential to have all the correct documentation and evidence to back up your car insurance claim.
  • Retain any documentation relating to your claim in a safe and secure place and ensure that your insurance company can contact you easily.
  • Keep copies of any communication regarding your claim; be they letters, emails or telephone conversations and take the name of any person you speak with.
  • Before going ahead with any repairs to your vehicle you need to get absolute verification on the status of your claim. Until your insurer confirms they will cover the price of repair you are accountable for all costs.
  • If your car requires repair most insurers will recommend a garage where the repairs will be guaranteed for a specified period of time. If you take your vehicle in for repair yourself there is a good chance the cost will not be covered by your insurance company.
Having to claim on your motor insurance is never a pleasant experience but following these easy steps will help make the process run as smoothly as possible.


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Monday, November 3, 2008

The Truth and Lies About Your Car Insurance

If you are a newbie in insurance policies, it is best to be educated on the subject. There are many myths and realities in dealing with insurance companies. It is necessary for you to have a general idea about such insurance rates so that you won't have problems later on.car insuranceCar insurance is needed by people who want to be assured that their cars won't experience distress, especially when the time comes and they get into an accident or anything else. There are things in this world that you have to be aware and to prepare for. This is why it is vital to assess and choose the most affordable and most reasonable price for your car insurance.

Hence, it is true that the insurance quotes reflect the cost of certain automobile- related expenses. In fact, there are many explanations on how the increasing cost of such insurances is accumulated.

Each year millions of people get into car accidents that involve personal injury. With this type of incidents, the typical price range of such treatment is around $6,000 to $9,000. Thus, this can easily turn into tens of thousands of dollars, depending on the type of car.

This problem is actually joined by the trouble of increasing claims of automobile injury, which are currently as much as 30 % in some states. These dilemmas can turn into the new car insurance holder's burden of additional payments or premiums.

Moreover, another reason for this is the legal expenses that the company needs to pay due to the fact that an average jury award for vehicular liability cases are continuing to rise and can put up the pressure on auto insurance rates.

An average liability can cost from about $187,000 up to $269,000. This was the estimated record from the year 1994 up to the year 2000, respectively. Thus, the number one cause of death for people ages 1 up to 34 is car accident.

According to the United States Department of Transportation, these deaths cost more than $150 billion annually. People who are under the use of prohibited drugs, alcohol abuse, high- speed driving and are not using a seat belt are the leading people who are at risk of such an accident. Auto repair has also increased because of the rapid advancing age of technology, along with construction and design that have now become a must in this era. Automotive innovations and repair costs have increased tremendously and thus, higher car insurance may ensue because of this.

Hence, there is a notion that red cars cost more insurance. This is not true. Colour is never a determinant factor in calculating one's car insurance rate. The factors that are important are the year, model, body, type, engine size and the age of the car. Even if you have a cheap car but you have a large engine, or it is an unusual model, it might cost a lot to have it insured as compared to a more expensive small car.auto quoteThen again, you will pay for a lesser amount in comprehensive coverage, which can cover the damage that is usually brought about by vandalism, hail, fire or even animal accidents. There is also a case, in which, two speeding tickets can make your car insurance rate go up.

Plus, it is also not true that every car insurance company can charge anyone on any way they please. Despite the increasing expenses of this company, they still have a way of covering all the damages and they also have regulators that review their customer rates.

It is also important to take note of the amount of your car, where in, it's insurance will most likely have a relative cost to. This is due to the fact that some companies shoulders only a minimum amount and will not cover certain accidents. Of course, this will result into a lawsuit but they will not include all the damages. So, it is wiser to read your terms and conditions.

Thus, if someone drives your car and there is an accident, you will still be the one held responsible. You will be financially responsible for the accident. In most states, the car insurance that covers the accident is considered the primary insurance holder, which means that the insurance company is the one that should pay for the damages. Hence, there are cases that it is not enough and the driver's insurance is the next in line to pay for the remaining damages. This is primarily why you need to know the car insurance policy in your state, as well as the laws that go hand in hand with it. States and even countries differ in policies politically and geographically.

Aside from this, there are also other factors that are being considered for car insurance rates. Of course, your rate won't be the same as that of your neighbours. Your age, nature of your work, driving record, type of vehicle and marital status are all considered. This can really vary depending on the company's standards. Sometimes, your charge can go down when you turn 25 because this is the time when car accidents go down. The extremes of ages, like that of a teenager and that of the forty year old individual is where the accident rate is at its highest.

Lastly, there is a so called rental reimbursement that can cover and pay for your rental car. This is for cases, wherein, you are on vacation and you just rented a car that resulted into an accident. This will help drivers pay for the damages to the car but this still depends on the limits you selected. Having more than one insurance policy is not really money- saving technique. In fact, it is more expensive. Most of the time, you can save your money by getting the best rate available in one company. Thus, if you want different types of insurance like that of the auto and homeowners insurance, you can look for another company that can give you the best deal. At times, you will get better deals from different insurance companies.cheap online
Car insurance is a way of preparing yourself for some stressful moments while driving your car. Getting one doesn't mean that you are already assuming that you will encou7nter car theft or car accidents. Getting car insurance is a lot like accepting the reality that these things happen and that it is best to be prepared. This is better than not having a car insurance at all and end up paying more, just because you decided is best not to have one. Since car insurances these days have death or disability insurance for the driver or owner of the car, it is a lot like caring for your family and loved ones by leaving them with nothing to worry about.
Since there are many car insurance agencies these days, it is best to assess each one and check which has been in the industry for a long time. You can also check with friends for referrals. This is actually the best thing to do as compared to believing in advertisements and flyers.